Subway Wellesley Rd 7 Norfolk House

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Welcome to Subway Wellesley Rd 7 Norfolk House, where sandwich artistry meets quick-service convenience! Nestled in the heart of Croydon, this Sub sandwich haven is located at Wellesley Rd, Croydon, Surrey, London, CR0 1LH. Known for its customizable sandwiches, fresh ingredients, and a vibrant menu, this location offers a unique experience for lunch enthusiasts and sandwich lovers alike.

Despite the promise of fresh, flavorful subs, the journey here has had its bumps. Customer reviews highlight some significant concerns regarding service consistency. For instance, Bruce X. recounted an unsettling experience where he witnessed a staff member reuse a fallen pickle. Such reports raise questions about food safety and hygiene. On the other hand, customer Michael shared a different note, praising a young employee for her exceptional service and highlighting the availability of amazing vegetarian options. It’s evident that while the service can be hit or miss, there are glimmers of commitment to customer satisfaction.

Here at Subway, you have the freedom to create your own sandwich masterpiece. Choose from a variety of breads, fresh vegetables, and sauces to craft a meal that truly satisfies your craving. The menu features fan-favorites like the classic Italian BMT and the hearty Meatball Marinara, perfect for a quick lunch or a laid-back dinner option.

  • Fresh Ingredients: The emphasis is undoubtedly on fresh and high-quality ingredients, which is a hallmark of the Subway brand.
  • Vegetarian Options: An excellent range of vegetarian choices is available, catering to all dietary preferences and ensuring everyone can find something they love.
  • Customizable Experience: From choosing your favorite wrap to piling on the veggies, every visit offers a unique experience tailored just for you.

While the service may be inconsistent, the promise of a delightful meal remains. As a food reviewer, it’s always a pleasure to explore different facets of a dining establishment. The mixed reviews at Subway Wellesley Rd 7 Norfolk House reflect a restaurant in transition, grappling with the dual challenges of maintaining quality while ensuring consistent service. Here's hoping for a harmonious balance in the near future!

For any inquiries or to place your order, don’t hesitate to call (208) 760-0946. Come and shape your own Subway experience today!

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Subway Wellesley Rd 7 Norfolk House Menu

Location

Address: Wellesley Rd, Croydon, Surrey, London, CR0 1LH
Phone: (208) 760-0946

🕓 Work Hours
MON 7:00 - 22:30
TUE 7:00 - 22:30
WED 7:00 - 22:30
THU 7:00 - 22:30
FRI 7:00 - 0:30
SAT 10:00 - 0:30
SUN 10:00 - 20:30

Last Reviews

  • Author: Bruce X.

    19 February 2025

    The lady forced me to pay before the toasting complete. She’s been really rude and impatient to urge me to pay the meal which is not even completed yet! So I paid. Then when she started to put ingredients into the bread after the toasting, one slice of the pickle fell on the dirty table, I can’t believe what I saw - she picked up that dirty slice of pickle and put it back to the sandwich!! Unbelievable and unacceptable hygiene standards of Subway!! I said stop doing that and she’s pretending not understanding what I’m saying... horrible experience and a real shame to the Subway branding.

  • Author: Yellow Eagle

    19 February 2025

    OMG the service here was terrible. I waited mins to be served even though there was two members of staff on duty and I was the only customer there. Then before I could finish giving my order, the lady started interrupting and talking over me. I politely asked her to "hold on, I haven't finished talking yet". After explaining that I've ordered it before, she told me that they don't do it, no such thing. Then she recommended a pepperoni slice which was actually what I wanted (but they supposedly don't do!), and then she had the cheek to say that I wasn't listening to her and didn't give her a chance to speak. I stormed out and safe to say, not going back again.

  • Author: Venessa Thomas

    19 February 2025

    I am writing to formally raise a concern regarding an incident that occurred at one of your Subway locations today. My daughter, who was on a break from college, visited the store to purchase lunch. During the visit, she encountered unprofessional and unacceptable behaviour from a staff member named Shuda, which I believe warrants immediate attention.While placing her order, my daughter was subjected to rude and aggressive behaviour from Shuda, who raised her voice and spoke to her in an unprofessional manner. Before my daughter could even begin placing her order, Shuda shouted, "What do you want, hurry up." When my daughter politely asked her to refrain from speaking in such a manner, Shuda continued to escalate the situation by responding in the same rude tone. Despite my daughter's request for another staff member to assist her, Shuda refused and continued to behave inappropriately.I was on the phone with my daughter during this interaction and personally heard the entire exchange. When my daughter requested a correction to her bread choice, Shuda again responded in an aggressive manner. A male colleague of hers intervened and attempted to address the situation professionally, even pointing out that her behaviour was not appropriate for customer service. However, Shuda was also rude to her colleague, further demonstrating her inability to handle interactions professionally.Following this incident, I contacted the store directly to express my concerns. I spoke with a male staff member who then passed the call to Shuda. Unfortunately, during our conversation, she attempted to deny her actions and also behaved aggressively toward me. She refused to provide her name when I requested it for the purpose of filing a formal complaint and continued to interrupt me. Even her manager had to intervene and instruct her to behave appropriately while he addressed my concerns.I am deeply disappointed and appalled by this experience. Shuda's behaviour was unprofessional and entirely unacceptable in a customer-facing role. Her lack of accountability and repeated instances of aggression reflect poorly on your company’s standards of service.I respectfully urge you to investigate this matter thoroughly and take appropriate action to ensure such incidents do not recur. Staff members representing your brand should exhibit professionalism and courtesy at all times. I trust that you will address this issue promptly and review whether Shuda is suited for a role involving customer interaction.I look forward to your response and would appreciate being informed of the steps taken to resolve this matter.I came into the store this afternoon on my break and met Shuda at the counter. I asked her name and explained i was the one she spoke with on the phone and that it was unacceptable to speak to people like that. I asked her for the manager and all she kept saying was Madam don't be rude when I was simply asking a question and was neither rude or aggressive when doing so. I told her that she should not speak to people in such a rude manner especially without reason and she was trying play victim as though i was attacking her. As opposed to continuing in a pointless conversation with her and the other staff member being too busy with customers i took her photograph instead to send over with my complaint. Whilst i appreciate having received a reply you did not provide any contact information for me to send anything to regarding my complaint and concerns?

  • Author: Michael

    19 February 2025

    During my visit to Subway this recently , I was impressed by the outstanding service provided by one of the employees - a young lady who really stood out. Will definitely be visiting againVegetarian options: Amazing

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